Question 1

What is Snapshot ROI?

Accepted Answer

Snapshot ROI is a performance benchmarking platform for franchised auto dealerships' fixed operations. Each month a dealership enters its parts and service figures, and Snapshot ROI scores every key performance indicator against its guide, rolls the results into a department index and shows the 12-month trend. The end result is a roadmap guiding the Parts and/or Service Manager in the direction of increased sales, profits and CSI.

Question 2

Which departments does it cover?

Accepted Answer

The Parts department and the Service department. A dealership can use either one or both, each with its own checklist, report and index.

Question 3

What is the agentic AI ROI Advisor?

Accepted Answer

The ROI Advisor is an optional agentic AI add-on. Ask it a question and it decides which of the dealership's data to look up - trend history, a month's checklist figures, peer-group averages - retrieves it and answers with the actual figures. It also writes an analysis of each month compared with 3, 6 and 12 months earlier. It only reads the dealership's own data.

Question 4

Can a dealer group see all of its stores?

Accepted Answer

Yes. The Snapshot ROI website allows dealership personnel different levels of viewing access. A Parts or Service Manager will only see his/her dealership's data. A Parts & Service Director will see all dealers he/she is responsible for on the website. In addition, composite reports show every dealership in a dealer group, manufacturer, region or district side by side for the month, with averages across the group.